The following preliminary agenda has been established for the ISM and NBTA Summit on Travel & Meetings: Supply Management’s Critical Role. Please check back often for session updates.
Tuesday, January 27, 2009
| 8:00AM – 5:00PM |
Registration |
| 8:30AM – 9:30AM |
Breakfast |
| 9:30AM – 10:30AM |
Session 1: View From the Top
Hear from the Executive Suite about current business drivers and the value senior executives expect to gain from the travel & meetings supply chain.
Panelists include:
Gregg Brandyberry, Chief Procurement Officer, GlaxoSmithKline
Joanna Martinez, CPO, AllianceBernstein
Anthony Santiago, Chief Procurement Officer, Wellpoint
|
| 10:30AM – 11:00AM |
Networking Break |
| 11:00AM – 12:15PM |
Session 2: Consumption Management – Managing Your Money Before It’s Spent
Learn how progressive companies have developed strategic approaches to their travel and meetings spend that are yielding impressive results in terms of cost containment, improved employee productivity, and lower carbon emissions. Highlights include: technologies that support pre-trip/event analysis as well as the latest in collaborative technology trends.
Presenters include:
Susan Lichtenstein, Director, Global Travel, Meetings & Events, Cisco
Mike Tangney, Global Travel Manager, Google
|
| 12:15PM – 2:15PM |
Luncheon & Keynote: 2009 Global Economic Outlook
Dr. Peter Morici, professor of international business, Robert H. Smith School of Business, the University of Maryland
|
| 2:30PM – 3:45PM |
Session 3 - Contract Management – Creating Value-Based Business Relationships in the Service Categories
Given the unique challenges of contract management in the T&E and meetings categories, what techniques can be used to create a more effective, comprehensive contract management process? This session explores how to develop an outcome-based approach to cost and value--from risk evaluation and relationship segmentation, through to transition management (signature to implementation) and performance monitoring/measurement.
Panelists include:
Maureen Brady, SVP and Managing Director of Global Business Solutions, EMEA, BCD Travel
Kevin Potts, Vice President of Marketing and Product Management, Emptoris
Steven Schoen, Director Travel Management, Siemens Shared Services, LLC
|
| 3:45PM – 4:15PM |
Networking Break
|
| 4:15PM – 5:30PM |
Session 4 - Travel and Meetings Expense Management – Evaluating Your Technology Options & Investments
This session examines different systems and processes that improve data automation, consolidation, systems integration and spend visibility. Takeaways include a checklist to help you assess the ROI of making these technology investments in the first place. Discover trends in e-payments, cash flow management, and factors that will drive B2B commerce in this arena.
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|
6:00PM – 7:30PM |
Cocktail Reception
Sponsored by the Westin and the Charlotte Regional Visitors Authority
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Wednesday, January 28, 2009
| 8:00AM – 9:00AM |
Breakfast
|
| 9:00AM – 10:15AM |
Session 5 - Metrics & Reporting – Driving Data in Service of Strategic Decision Making
This session focuses on defining key financial measures for travel & meetings, especially in an environment of rising costs. Moreover, we’ll examine how best to communicate the value of managed programs in language that resonates with senior management. Highlights from a recent research study exploring the contribution of travel and meetings’ to overall corporate profitability features this session.
Presenters include:
Dale Eastlund, Senior Director, CWT Solutions Group
|
| 10:15AM – 10:45AM |
Networking Break |
| 10:45AM – 11:45AM |
Session 6 - Business Process Outsourcing (BPO) Trends – Anticipating the Future
This session offers a provocative look at where business is heading in terms of BPO and how indirect procurement fits in to overall trends. Whether your organization views travel & meetings (or aspects thereof) as a core function or seeks to leverage cost savings thru BPO in this arena, you’ll gain invaluable insights on the business case behind the make vs buy dynamic.
Presenter:
Robert Murphy, Vice President, General & BTO Sourcing, Global Procurement, IBM Corporation
|
| 11:45AM – 1:00PM |
Closing Luncheon & Keynote: Political Landscape
Presenter:
Katty Kay, Washington Correspondent, BBC World News America |